Service & Contact

Do you have questions or suggestions, praise or criticism? Our competent service team will be pleased to advise you about all themes related to luiz. Here’s how to reach us.

By Telephone
We can be reached by phone Monday through Thursday from 8:00 a.m. to 4:30 p.m. and Friday from 8:00 a.m. to 3:00 p.m. Your call will be charged at the local rate if you phone from a German landline. Our telephone number is
+49 (0)2233 7935-0

By Email
Simply send an email to Needless to say, we’ll respond to your email as soon as possible. If you prefer, we can also contact you by phone.

 The luiz Concierge

Are you looking for very special home textiles? Our exclusive luiz Concierge Service enables you to enjoy in-depth consulting services for all questions about personalized textile decorating. Our decorator’s advisors have the expertise of genuine insiders so they can offer comprehensive solutions and provide you with individualized suggestions, including product information and suggested materials. We also gladly make recommendations and arrange contacts to the best furniture stores and interior decorators. Unconventional services with a uniquely personal touch.